REGIONAL OFFICE ADMINISTRATOR
Company: Day Wireless Systems
Location: Sacramento
Posted on: May 4, 2024
Job Description:
Job DetailsJob Location Sacramento, CA -Salary Range $30.00 -
$33.00 HourlyDescription Summary: Position provides administrative
support to the Shop, other OA within their regions and the Support
Center in the areas of training, billing, collections, customer
service, purchasing, report generation and analysis, inventory
control, payroll, shipping and receiving.
Supervisory Responsibilities: May supervise and train other
administration staff.
Essential Functions: Tasks that must be performed by the person in
this job. Reasonable accommodation(s) may be requested to enable
individuals to perform the essential functions.
- Ability to continually be organized, multitask, works under
pressure / deadlines, in a positive and professional manner.
- Review and update the payroll department on Prevailing Wage for
employees falling under this requirement - must have knowledge for
both State and Federal.
- Responsible for training new OAs within their territories and
also training current OAs on new policies and procedures.
- Become a Subject Matter Expert on software (NetSuite) and other
processes.
- Responsible for processing and sending certified payroll.
- Act as an effective liaison for the regional area service
managers with other regions, departments, affiliated local bodies
and allied organizations.
- Experience or familiarity with conditional/unconditional Lien
Releases (contract forms)
- Greet and provide service to customers in person and by phone;
answer, route, and manage incoming phone calls in a professional
and courteous manner. Transfer phones to answering service during
off hours.
- Contact customers by phone, per collection procedures, to
arrange for payment on past due accounts in a firm yet courteous
manner, per established deadlines.
- Perform accurate and fast data entry to record payroll hours /
billable hours, product & service orders, new warranties, warranty
claims, sales, work orders, maintenance contracts, purchases,
subcontractor / vendor / customer invoices.
- Manage and balance petty cash and billable vs. payroll hours
(work in progress reports).
- Act as dispatcher for technicians to coordinate and schedule
customer, vendor, and support personnel service calls, pickups,
deliveries.
- Generate, print, analyze, and resolve issues from reports about
- sales, purchases, expenses, coding, customer accounts, invoiced
but not billed, inventory, etc.
- Manager and order parts, office supplies, restock other office
and inventory items.
- Works in conjunction with Service Managers to resolve any
facility-related issues; Periodically inspect signs to ensure they
are working properly; Ensures that janitorial services vendor(s)
are performing adequately.; Ensures that lawn and landscaping are
well maintained; Ensures that furniture and equipment are in good
working order; Conducts periodic on-site inspections of the general
appearance and report any issues to Facilities.
- Other duties as assigned.
Non Essential Functions: Tasks that may or may not be performed by
the person in this job.
- Receive incoming / prepare outgoing shipments; route to
appropriate department / ship via appropriate carrier.
- Leave the office to purchase money orders with cash, go to post
office, bank, etc.
- Filing or other duties may be assigned.
Education and/or Experience:
- High School diploma or general education degree (GED); or 5
years related experience and/or training; or equivalent combination
of education and experience; previous experience in dispatching,
office management, bookkeeping, collections, or billing is
preferred.
Qualifications Education and/or Experience:
- High School diploma or general education degree (GED)
- 5 years related experience and/or training or equivalent
combination of education and experience
- Previous experience in dispatching, office management,
bookkeeping, or billing is preferred
- Significant experience in collections is required
- NetSuite experience is highly desired
Keywords: Day Wireless Systems, Rocklin , REGIONAL OFFICE ADMINISTRATOR, Administration, Clerical , Sacramento, California
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