Office Representative
Company: Peter Schiro - State Farm Agency
Location: Sacramento
Posted on: January 18, 2026
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Job Description:
Job Description Job Description Peter Schiro - State Farm
Agency, located in Sacramento, CA is currently looking for a
talented, caring, professional to join our team as an Office
Representative - State Farm Team Member. This is a position focused
on Customer Service for a well-established State Farm Agent. If you
have a talent for customer care and understand the needs and
motivations of people, we want you on our team! As a team member,
youll work to inspire customer loyalty and significantly enhance
the overall State Farm Insurance customer experience.
Responsibilities include but not limited to: Answer phones and
greet clients. Establish customer relationships and follow up with
customers, as needed. Provide prompt, accurate, and friendly
customer service. Service can include responding to inquiries
regarding insurance availability, eligibility, coverages, policy
changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate
customers about insurance options. As an Agent Team Member, you
will receive Hourly pay plus commissions/bonus (based on
experience) Paid time off (vacation and personal/sick days)
Retirement plan Valuable experience Growth potential/Opportunity
for advancement within my office Requirements Customer experience
preferred Excellent communication skills - written, verbal and
listening Self-motivated Detail oriented Proactive in problem
solving Ability to work in a team environment Ability to assess
customer needs and conduct effective interviews Ability to
effectively relate to a customer Property Casualty license (must be
able to obtain) Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent,
not with State Farm Insurance Companies. Employees of State Farm
agents must be able to successfully complete any applicable
licensing requirements and training programs. State Farm agents are
independent contractors who hire their own employees. State Farm
agents employees are not employees of State Farm.
Keywords: Peter Schiro - State Farm Agency, Rocklin , Office Representative, Customer Service & Call Center , Sacramento, California
