General Help - Marketing & Media Content Coordinator

Company: North Coast
Location: Clearlake
Posted on: April 1, 2026

Job Description:

Description POSITION OVERVIEW The Marketing & Media Content Coordinator for the Lake County Home Hardening Program (HH) plays a key role in capturing, creating, and sharing the story of wildfire resilience and community protection throughout Lake County. This position supports the Home Hardening team and program staff by producing photography, video, and digital marketing content that highlights home hardening projects, community impact, and program milestones. This role is ideal for a creative, field-forward professional who enjoys working in the community, documenting real world projects, and translating technical work into compelling visual stories. This position will ensure all content aligns with NCO branding, program guidelines, and public communication goals. ESSENTIAL DUTIES AND RESPONSIBILITIES Capture high-quality photography and video of home hardening projects, construction progress, before/after transformations, staff, contractors, educational videos, and community events. Edit and produce short-form videos, reels, project spotlights, and educational clips for social media, outreach, and reporting. Create digital and print marketing assets, including flyers, graphics, brochures, infographics, and campaign visuals related to wildfire mitigation and defensible space. Maintain an organized digital media library of photos, videos, and creative assets. Plan, draft, and schedule social media content for the HH Facebook. Provide marketing support for community workshops, wildfire preparedness events, and outreach campaigns. Oversee, edit, and ensure accuracy of HH website and program pages. Draft content and assist in the production of HH newsletters. Upload materials to HH SharePoint. Ensure all content follows NCO and Lake County Home Hardening brand guidelines. Other duties as assigned or required. ESSENTIAL WORK HABITS Align work behaviors in conformance with NCOs Purpose, Vision and Values. Report to work on time and obtain approval from supervisor for any changes in work schedule or absences. Maintain a strict commitment to confidentiality, in accordance with Agency and project policies and procedures. Follow the NCO Injury Illness and Prevention Plan, as well as all Agency and program safety protocols, procedures, and policies. Maintain focus on the assigned tasks. Take pride in creating a positive, efficient work environment. Treat co-workers and clients with respect. Represent NCO and its programs to the community in a positive light. Dress appropriately according to assigned job duties and responsibilities. Adapt constructively to change. Qualifications JOB QUALIFICATIONS Education, Training, and Experience : Minimum one year of experience in a similar position or related field (preferred). Knowledge of: Strong facilitation and communication skills; proven ability to collaborate with diverse organizations, community groups and community members. Must possess excellent written and spoken English communication skills; Spanish-English bilingual abilities highly preferred. Computer operations as related to the duties of the position; including use of the internet and cloud-based systems, email and spreadsheet programs is essential; familiarity with Office 365 and Microsoft products is preferred. Social media marketing, digital storytelling, and visual branding. Photography and video production/editing tools (Adobe, Canva, Premiere, Cap Cut, etc.). Ability to: Translate technical construction and wildfire mitigation work into engaging, easy-to-understand content. Work respectfully with homeowners, contractors, and vulnerable populations. Manage multiple deadlines while maintaining accuracy and creativity. Work independently in the field and collaboratively with program teams. Proven ability to conduct outreach and promotion in the community. Ability to work with and provide service to fragile and/or vulnerable clients from a variety of economic, social and cultural backgrounds in an appropriate, sensitive manner may be required. Ability to create visually appealing and factually correct promotional and educational materials. Ability and willingness to take direction and work with supervisor to ensure priorities are correctly aligned and accomplished as well as to work independently with minimal supervision. Ability to manage multiple deadlines and assignments with attention to detail and accuracy, and in a timely manner. Necessary Special Skills & Requirements: Must be at least 18 years of age. For work-related driving, must have a valid California driver’s license, a verifiable good driving record, and access to a vehicle with insurance that covers the employee as a driver OR reliable transportation with proof of automobile insurance. WORK ENVIRONMENT/PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk, hear, listen, and communicate clearly. The employee frequently is required to sit; use hands to finger, handle or feel objects, use manual and automatic office equipment, and reach with hands and arms. The employee is occasionally required to stand; bend; reach down and stretch overhead; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 25 pounds unassisted and may occasionally move and lift heavier materials with assistance using ergonomic guidelines. Specific vision abilities required by this job include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus. The ability to travel during the day and/or night, sometimes long distance – possession of a valid California Driver’s License and access to an insured vehicle is required. Interaction and contact with outside agencies, vendors, funders, volunteers, donors, and contributors is a frequent aspect of this job. The employee will regularly use computers and computer printers, telephones, and other similar electronic office equipment. The environment can be noisy and includes the comings and goings of small children and their families. Note : This class specification should not be interpreted as all-inclusive. It is intended to identify the core essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA)or California FEHA. Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Keywords: North Coast, Rocklin , General Help - Marketing & Media Content Coordinator, Design, Graphic Design & CAD , Clearlake, California