Program Manager, Disaster Services
Company: American Red Cross
Location: Lakeport
Posted on: May 3, 2024
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Job Description:
Please use Google Chrome or Mozilla Firefox when accessing
Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?Join us-Where your Career is a Force
for Good!Job Description:WHY CHOOSE US?As one of the nation's
premier humanitarian organizations, the American Red Cross is
dedicated to helping people in need throughout the United States
and, in association with other Red Cross networks, throughout the
world. When you join our team, you have a direct impact on a
meaningful mission, and you can help save lives every day. If you
share our passion for helping people, join us in this excellent
career opportunity. Work where your career is a force for good.We
are committed to the diversity of our workforce and to delivering
our programs and services in a culturally competent manner
reflecting the communities we serve. Our work environment is
collaborative, respectful, and inclusive with a focus on building
allyship and a culture of belonging that empowers all team members.
Come to learn, grow, and succeed while sharing your passion for
making a difference.The Red Cross supports a variety of cultural
and community resource groups for employees and volunteers. From
the Ability Network, our Asian American & Pacific Islander Resource
Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja
African American Resource Group, our Veterans+ Resource Group, and
the Women's Resource Group, these networks provide connections,
mentoring and help give voice to important concerns and opinions.At
the American Red Cross, your uniqueness can shine!WHAT YOU NEED TO
KNOW Provide functional expertise to Leadership at a regional level
or take full cycle responsibility to provide service delivery
programs within a defined geography. Through a trained and engaged
volunteer workforce, support local communities by providing
services to include but are not limited to: response to recurrent
local disasters (house fires, floods, etc.), capacity building for
mass care service delivery, participation in the Home Fire
Campaign, and direct assistance and recovery services to those
impacted by disasters. Develop, guide, lead, and support team of
trained volunteers, as well as implement and develop initiatives to
increase Red Cross visibility through program/service delivery of
disaster preparedness, response, and recovery programs. Act as a
program or service subject matter expert (SME) to staff,
management, volunteers and external partners. Specific duties to be
assigned at the discretion of the region based on municipalities
within coverage area, amount and complexity of program activity,
presence of significant grant funding, geography, risk, population,
frequency of events, and regional structure. Provide support,
development and/or leadership guidance to all volunteers.Perform
all duties and responsibilities in compliance with standard
operating procedures and other applicable Federal, State and local
regulations.WHERE YOUR CAREER IS A FORCE GOOD1: Through a team of
volunteers, implement the Disaster Cycle Services program in
assigned territory in alignment with established metrics. Partner
with leadership and employees across the Red Cross to ensure the
most collaborative, impactful, and effective delivery of
services.2: Identify and develop volunteer leaders who can act in
facilitative leader roles across the disaster cycle, coordinate
internally and partner to align with government, and work to enable
the entire community to participate in all phases of the disaster
cycle by providing direct services and being a facilitative
leader.3: Support and develop a volunteer team responsible for the
implementation of disaster preparedness, response, and recovery
programs in the local area. Ensure the development of leadership
volunteers in each of the program support functional areas of the
disaster cycle to meet the needs of the territory, region, state
and division. May hire, train, coach, counsel, and evaluate
performance of volunteer leaders and volunteers.4: Manage volunteer
recruitment and leadership identification. Lead and support ongoing
volunteer recognition and engagement opportunities. Serve in
planning capacity in anticipation of larger response and recovery
scenarios to include divisional coordination, multi-agency
planning, and participation in local/regional/national deployment
opportunities. Lead and/or assist with the implementation of
training efforts, community preparedness opportunities, and the
support to other American Red Cross stakeholders.5: Represent
Disaster Cycle Services team and be prepared to mobilize a
volunteer workforce in support of disaster events across the
country. Assist in the mobilization and support of local resources
(volunteers, equipment, and supplies), as well as potential
deployment themselves to serve in a leadership capacity on a relief
operation outside of their area of responsibility.6: Ensure
American Red Cross services are available to diverse communities.
Recruit and engage diverse workforce that represents the
communities we are serving. Implement the Disaster Cycle Services
structure and develop the team that mobilizes the local community
to prepare for, respond to and recover from emergencies, meeting
the needs and expectations of clients and stakeholders. Develop
human and material resources (volunteers, partners, community
agencies, shelter and vendor agreements etc.) to ensure the full
cycle of disaster services is delivered.7: Provide oversight and
support to local responses through the deployment of volunteer
leaders and volunteers on a daily basis in a rapid and accessible
manner. Qualified and experienced volunteer leaders should be
placed in key roles first. If volunteer leadership is unavailable,
may serve during times of disaster as the operational leadership.
Collaborate in local planning, exercises and training, including
exercises called by local partners Volunteer Organizations Active
in Disaster, Emergency Management Agencies and Local Emergency
Planning Committees (VOADs, EMAs and LEPCs). Manage relationships
with fire department leadership on home fires as a responsive
deliverable.Scope: Individual contributor that is fully proficient
in applying subject matter knowledge; knowledge based acquired from
several years of experience in particular area. Works
independently; may instruct or coach other professionals.Schedule:
Monday - Friday 8am - 5pm, and flexible to crisis response and
community eventsPay Information: The salary range for this position
is (CA): $66,560-$67,526.Note that American Red Cross salaries are
aligned to the specific geographic location in which the work is
primarily performed. Other factors that may be used to determine
your actual salary may include your specific skills, how many years
of experience you have and comparison to other employees already in
this role.WHAT YOU NEED TO SUCCEEDEducation: Bachelor's degree
required.Experience: Minimum 5 years of related experience with
building, mobilizing, leading and developing volunteer teams to
execute a social services program or service, or equivalent
combination of education and related experience required.Management
Experience: n/aSkills & Abilities: Excellent interpersonal, verbal
and written communication skills. Demonstrated ability to
coach/mentor to accomplish work through team leaders. Develop
project plans & budgets. Demonstrate in-depth knowledge of program
or service, ability to create presentations and training modules,
and strategies to achieve organizational goals. Demonstrated
analytical and decision- making skills to interpret program trends,
results, formulate recommendations, and develop creative processes
for continuous program or service improvements. Proven track record
of collaboration with diverse groups and individuals, managing
multiple priorities, facilitation, problem solving, marketing,
leadership, and partnership management. Additionally, this position
requires ability for planning, public speaking, project management
and process improvement. Individual must be customer oriented,
organized, and able to operate with an orientation toward solutions
with an external focus, and team orientation. Intermediate level
proficiency with MS Office software, including Word, Excel,
PowerPoint and Outlook. Familiarity with federal, state, and local
employment laws. Must be able to perform all assigned
responsibilities under "grey sky" requirements. Ability to work in
a matrixed environment and on a team.Travel: 25% - 30% Travel may
be required. A current, valid driver's license with good driving
record is required.* Combination of candidate's education and
general experience satisfies requirements so long as the total
years equate to description's minimum education and general
experience years combined (Management experience cannot be
substituted).Physical Requirements: The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. While
performing the duties of this Job, the employee is regularly
required to sit; use hands to handle or feel; and talk or hear. The
employee is frequently required to reach with hands and arms. The
employee is occasionally required to stand; walk and stoop, kneel,
crouch, or crawl. The employee must frequently lift and/or move up
to 15 pounds and occasionally lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus. The work environment will
consist of moderate noise (i.e. business office with computers,
phones and printers, light traffic). The employee must have the
ability to work in a small cubicle and have the ability to sit at a
computer terminal for an extended period of time.DISCLAIMER: The
above statements are intended to describe the general nature and
level of work being performed by individuals assigned to this
position. They are not intended to be construed as an exhaustive
list of responsibilities, duties and skills required of personnel
so classified.BENEFITS FOR YOU:We take care of you, while you take
care of others. As a mission-based organization, we believe our
team needs great support to do great work. Our comprehensive
benefits help you in balancing home and work. With our resources
and perks, you have amazing possibilities at the American Red Cross
to advance the learn.* Medical, Dental Vision plans* Health
Spending Accounts & Flexible Spending Accounts* PTO + Holidays*
401K with 5% match* Paid Family Leave* Employee Assistance*
Disability and Insurance: Short + Long Term* Service Awards and
recognitionApply now! Joining our team will provide you with the
opportunity to make a difference every day.The American Red Cross
is an Equal Opportunity/Affirmative Action employer. All qualified
applicants will receive consideration for employment without regard
to sex, gender identity, sexual orientation, race, color, religion,
national origin, disability, protected veteran status, age, or any
other characteristic protected by law.Interested in
Volunteering?Life's emergencies don't stop, and neither do American
Red Cross volunteers, who represent more than 90 percent of our
workforce to help prevent and alleviate human suffering. You can
make a difference by volunteering in a position that appeals to you
and allows you to use your unique skills and talents. The Red Cross
relies on generous volunteers who give their time and talent to
help fulfill our lifesaving mission.Visit
redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions.To view the EEOC Summary of Rights,
click here: Summary of Rights
Keywords: American Red Cross, Rocklin , Program Manager, Disaster Services, Executive , Lakeport, California
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