Retail Sales Associate
Company: Floor & Decor
Location: Rocklin
Posted on: April 4, 2021
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Job Description:
Purpose:Floor and Decor's Sales Associates play a key role in
continuously providing customers with friendly, accurate service
and support in finding products to complete their project. Our
Sales Associates contribute to a fast pace, safe environment by
keeping sales departments clean and well stocked. If you love to
learn and have a passion for helping others, come join us on our
sales floor.Qualities we look for:Friendly and
enthusiasticEntrepreneur and hard-workingHonest and
accountableExcellent communication and listening skillsEssential
Job Functions:Connect with customers, ask about their projects,
recommend our products and excite customers about their
purchase.Provide above and beyond customer service and exceed
customer expectations when assisting customers.Maintain the
in-stock condition of assigned areas and ensure it is clean,
shoppable and safe.Work in cooperation with management and team
members to achieve sales goals.Process customers at checkout using
point of sale (POS) system.Process customer refunds and exchanges
according to established guidelines.Follow established cash, check
and credit card acceptance procedures.Create price tags and
merchandise signs. Stock, tag and display merchandise.Act and work
in a manner consistent with the company's core values.Demonstrate
and understand compliance of the company's safety processes.Answer
telephone according to the company guidelines.Be available to
assist in other areas of the store as needed.Work in a fast pace
environment with accuracy.Minimum Eligibility Requirements:Must be
18 years or older.Knowledge of basic math skills.Customer service
experience.Ability to handle multiple tasks and work well under
pressure.Some positions may require completion of forklift
certifications through FandD.Where permissible by state law,
certification to use heavy equipment requires successful passing of
a drug test.Working Conditions (travel and environment)While
performing the duties of this job, the employee is occasionally
exposed to a warehouse environment and moving vehicles. The noise
level in the work environment is typically quiet to
moderate.Physical/Sensory RequirementsAbility exert 30 - 60 pounds
of force occasionally, and or 20-30 pounds of force frequently,
and/or greater than negligible up to 20 pounds of force constantly
to lift, carry push, pull, or otherwise move objects. The employee
is often required to use their hands and fingers, to handle or
feel. The employee is frequently required to stand, walk, reach
with arms and hands, climb or balance, and to stoop, kneel, crouch
or crawl.Note: Floor and Decor considers all applicants for
employment without regard to race, color, religion, sex, gender
identity, sexual orientation, national origin, age, disability,
medical condition, pregnancy, marital or familial status, veteran
status, or based on any other class protected by applicable
federal, state, or local law. Floor and Decor also provides
reasonable accommodations to qualified individuals with
disabilities in accordance with the Americans with Disabilities Act
and applicable state and local law.This job description does not
constitute an employment agreement between the employer and the
employee and is subject to change by the employer at its sole
discretion.BENEFITS & REWARDS:Bonus opportunities at every
levelCareer advancement opportunitiesRelocation opportunities
across the country401k with discretionary company matchEmployee
Stock Purchase PlanReferral Bonus ProgramCorporate Discount
ProgramsMedical, Dental, Vision, Life and other Insurance Plans
(subject to eligibility criteria)Equal Employment Opportunity:Floor
& Decor is an equal opportunity employer and is committed to equal
opportunity for all associates and applicants. F&D recruits,
hires, trains, promotes, compensates and administers all personnel
actions without regard to race, color, religion, sex, sex
stereotyping, pregnancy (which includes pregnancy, childbirth and
medical conditions related to pregnancy, childbirth or
breastfeeding), gender, gender identity, gender expression,
national origin, age, mental or physical disability, ancestry,
medical condition, marital status, military or veteran status,
citizenship status, sexual orientation, genetic information or any
other status protected by applicable law.This policy applies to all
areas of employment, including recruitment, testing, screening,
hiring, selection for training, upgrading, transfer, demotion,
layoff, discipline, termination, compensation, benefits and all
other privileges, terms and conditions of employment. This policy
and the law prohibit employment discrimination against any
associate or applicant on the basis of any legally protected status
outlined above.
Keywords: Floor & Decor, Rocklin , Retail Sales Associate, Hospitality & Tourism , Rocklin, California
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