CTL MANAGEMENT, INC.
Title: Maintenance Technician
The Maintenance Technician is responsible for the
property’s maintenance and repair under the direction of the
Maintenance Manager and Property Manager. This position
contributes to the overall profitability of the property by
providing timely and comprehensive maintenance services to the
grounds, buildings and individual units. This is accomplished
with the primary focus being safety, appearance, cost and
operational efficiency and within the budgeted financial goals of
the property. This position does not supervise
the grounds and buildings are maintained in a fashion that enhances
curb appeal and minimizes safety and health risks to staff and
Maintain the common areas such the leasing office, bathrooms
and gym and stock with supplies as needed.
Complete work orders and apartment turnovers within
prescribed time frames as directed by the Property Manager or
Respond to unscheduled emergency repair work providing either
temporary or long-term repairs as the situation dictates. Be
available for and respond to afterhours maintenance
Perform ongoing pool and spa maintenance, lighting
maintenance and trash control in order to minimize safety and
health risks to residents, employees and visitors.
Evaluate the overall condition of the buildings and grounds
and make recommendations for future repair projects intended to
enhance the property or to prolong its life.
Maintain all necessary training and certification required to
perform work on pools, spas and air conditioning units.
provide a safe, clean and healthy environment for all residents and
Utilize various administrative tools and property management
software applications for effective communication, management of
work orders, turnovers, emergency repairs, and other maintenance
the maintenance shop in clean, organized, and safe
Maintain the prescribed level of inventory of parts, building
supplies, materials and appliances in order to expedite repairs and
turnovers and to minimize inconvenience to residents.
Accurately record time worked and take rest and meal breaks
in accordance with company policy.
Maintain positive performance reviews with an overall score
of contributory or better.
Maintain regular and reliable attendance.
all company safety policies procedures and notify supervisor of any
Prepare reports for supervisors and the corporate office as
Understand and implement policies, procedures and guidelines
established by the Portfolio/Regional Manager and/or the corporate
10. Stay current on all training
requirements and assigned courses.
11. Be responsible for all tools
provided to you, keep them in good condition and report any safety
concerns to the Maintenance Manager.
with prospective and current residents in a professional and
notices, flyers, etc. on resident doors and/or throughout the
available units or models to potential residents on
Perform other duties as assigned or as deemed appropriate to
meet goals and objectives established for the property.
The employee must be able to drive, climb
stairs, use step stools or ladders (with ladder safety training),
twist, crouch, kneel or crawl and operate dollies frequently during
the day. Employee is regularly required to lift, carry, pull
or move 50 pounds and occasionally up to 100 pounds. Employee
will occasionally be required to sit.
employee must possess mobility to work indoor and outdoor and
complete a wide variety of maintenance related tasks.
able to complete tasks inside and outside the office.
a golf cart.
on company business for training, company meetings, etc. on
noise level in the work environment is usually moderate.
outside of normal business hours, which includes weekends and
Employee may be required to travel, but on rare
year or more experience in multifamily property management or
general building maintenance is preferred, but not
repair and maintenance skills including carpentry, flooring,
windows and doors, drywall and painting, plumbing, electrical,
appliances, pools and spas, HVAC, lock and key is preferred, but
basic skills with the operation of tools required for property and
Ability to speak, read, and write English
Possess a valid driver’s license, vehicle insurance, and have
basic skills with computers and general office
excellent customer service skills.
able to communicate effectively with supervisors, staff, residents,
and vendors using decision making, interpersonal skills, problems
solving, and independent judgement and actions.
Ability to work independently and with a team and demonstrate
initiative by completing tasks without being reminded or
10. Ability to effectively
prioritize job responsibilities and meet deadlines.
11. Be able to learn new skills
and improve maintenance expertise.
The above position description and statements are intended
to describe the general nature and level of work being performed by
individuals assigned to this position. They are not intended to be
an exhaustive list of all duties, responsibilities, and skills
required for the position. Duties, and responsibilities will change
from time to time, or new ones may be assigned. This position
description does not constitute a contract of
- High School or Equivalent or better