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Loan Fulfillment Associate (HYBRID)

Company: First Tech Federal Credit Union
Location: Rocklin
Posted on: January 15, 2022

Job Description:

The Loan Fulfillment Associate, reviews, audits and processes loan documents efficiently and accurately while adhering to all lending policies and regulations and meeting established production goals.Here's what you can expect from the job and what you need to be successful:Job Duties:

  • Review, audit and process loan documents and associated supporting materials in alignment with Service Level Agreements (SLA)
  • Answer vendor, member and dealer inquiries on products, process, and services, as needed
  • Meet daily production goals as established for Associates.
  • Identify instances of suspected fraud, escalating to more senior Consumer Loan Servicing Associates as appropriateEssential Skills:
    • Minimum 1 year experience in lending operations or 2 years' experience in financial services role with exposure to consumer lending processes
    • Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines
    • Strong analytical and problem solving skills; ability to autonomously organize, track and trend financial related data
    • Ability to communicate clearly (verbal and written) with all levels within organization
    • Excellent listening skills with ability to ask probing questions to determine member needs and overcome objections
    • Proven skills and commitment in meeting or exceeding member expectations and requirements
    • Familiarity with regulatory policies and procedures, including SCRA, Truth in Lending, Reg. B, FCRA, and MLA is preferred
    • Strong knowledge of Microsoft Office Suite
    • Minimum Education: High School Diploma; Associate's degree preferredSchedule: Monday - Friday 8:00am - 5:00pm w/potential rotating Saturdays (HYBRID)Location: Rocklin, CA 95765 (HYBRID)What makes First Tech different? Click here to learn more!First Tech is not currently offering Visa sponsorship for this position#LI-EK#FTFConsumerEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: First Tech Federal Credit Union, Rocklin , Loan Fulfillment Associate (HYBRID), Other , Rocklin, California

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