Associate Patient Care Coordinator - Las Vegas, NV
Company: Optum
Location: Carson City
Posted on: May 14, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. - -
The Associate Patient -Care Coordinator -is responsible for general
clinic office functions that support efficient and effective
patient care including patient registration, insurance
verification, collection of applicable co-insurance and/or
co-payments and scheduling of diagnostic and follow-up appointments
and answering phones.
Hours: -This position is full-time (40 hours/week). Monday through
Friday from 8:00am to 5:00pm. The supervisor will determine the
schedule. - May be asked to float to other practices as needed.
Location: 4475 S EASTERN Ave, Las Vegas, NV 89119
Primary Responsibilities:
Provide exceptional service to all customers
Greets patients as they arrive and manages wait time
Complete check-in tasks to include insurance verification and copy
required documents
Collects co-payments, co-insurance, and deductibles and issues
receipts
Manages cashier box and daily deposits according to company
policies
Processes walk-in patients and visitors
Schedules appointments as necessary, verifying correct visit type
and primary care provider
Manages medical records (maintains, files/scans, prepares for
schedule)
Ensures all correspondence is scanned and/or filed, processes
requests for medical records release and maintains appropriate
logs, etc
Responsible for waiting room management cleanliness, communicate
pertinent information to patients and ensure all patients have been
assisted
Work with back-office staff to ensure smooth patient flow
Resolve service issues and complaints, and defer to appropriate
management or clinical personnel when necessary
Assist co-workers and team members with duties when requested, to
include but not limited to, floating to other areas
Establish and maintain effective working relationships with
patients, employees, and the public
Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher) -
1+ years -of customer service or healthcare experience - - - - - -
- - - - - - -
Basic level of proficiency with MS Office (Word, Excel, Outlook,
etc.)
Ability to travel to other locations if needed for coverage
Preferred Qualifications:
1+ years -of experience in a health care setting
1+ years -of experience with insurance programs and basic managed
care principals such as referrals and prior authorization
Knowledge/understanding of CPT/ICD-10 coding
Experience working with an electronic health record -
Medical office setting experience
Knowledge of medical terminology
Bilingual in Spanish/English
Soft Skills:
Ability to work independently and maintain good judgment and
accountability -
Ability to multi-task and prioritize tasks to meet all deadlines
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Ability to work well under pressure in a fast-paced environment
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Demonstrated ability to work well with health care providers -
Strong organizational and time management skills -
Excellent verbal and written communication skills; ability to speak
clearly and concisely, conveying information in a manner that
others can understand, as well as ability to understand and
interpret information from others -
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO, #RED
Keywords: Optum, Rocklin , Associate Patient Care Coordinator - Las Vegas, NV, Other , Carson City, California
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